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Doin' Calls by the Falls

Bike medics respond to over 200 calls in a single summer

By Michael A. Neumann
Niagara EMS, Ontario (Canada)


While I was growing up in Niagara Falls, Ontario (Canada), it was expected that I would someday work to serve my fellow humans. As a youngster, I worked for the Maid of the Mist Steamboat Company, introducing visitors to the mighty Falls in an "up close and personal" way. But I never thought I'd be back in Niagara Falls, working right beside one of nature's wonders.

Today, I am a paramedic with Niagara Emergency Medical Services. Although I enjoyed working in the tourism industry, my childhood dream was to someday become a paramedic (just like Johnny & Roy). Now I've been one for 21 years.

Three years ago, Niagara EMS, with assistance from the Niagara Paramedic Association, developed a bike medic program. Initially, it was to be used only for special function duty, e.g., group events, marathons, bike races, etc. But two summers ago, we conducted a pilot project in which bike medics were assigned to patrol Victoria Park, Clifton Hill and Casino Niagara on weekends. These areas have a very high volume of vehicle and pedestrian traffic during summer months. As a result, ambulances were delayed getting to the scene of ill or injured people.

The most logical solution to the problem was to put medics on bikes. I had the privilege of being a part of the project from its inception. Our pilot project was such a huge success, that in summer 2002, the bike program became a permanent fixture. We worked 12 hours a day (1000-2200 hrs), seven days per week. During that time, the Niagara EMS Bike Medics responded to 254 calls in the Park/Clifton Hill and Casino Niagara areas. We arrived at the scene before the ambulance 58% of the time. Not a bad track record. To get to some of those calls, we really had to bust our humps.

In addition to responding to medical calls, we took an active approach to bike safety and helmet use. I'm shocked at the number of people who still do not wear helmets. I find it especially disturbing when I see a family riding and the children are wearing helmets but the adults are not. Hopefully we can change that someday!

Our bikes have really developed over the past three years. At first, we had nice mountain bikes, donated by many sources. In 2002, we upgraded our mountain bikes and switched to disc brakes. What a difference that has made, especially during wet weather! Our bikes are outfitted with nice pannier bags in which we carry enough supplies to handle about two calls before restocking. We carry an AED (Automatic External Defibrillator), Oxygen, Symptom Relief Medications, i.e., Nitroglycerin, ASA, Ventolin, Epinephrine, Glucagon and Oral Glucose. In addition, we have first aid supplies and a glucometer. The bikes have a fair bit of weight, but that's OK…I like to build on my legs!

I truly love being a bike medic. Being by the Falls, in the outdoors, meeting new people from all walks of life and from all around the world, and caring for our visitors and citizens has got to be the best duty ever! I highly recommend this approach to rapid on-scene medical care, especially in areas of high traffic volume.

Mike Neumann can be reached at ma.neumann@sympatico.ca.

© 2003 IPMBA. This article first appeared in the Spring 2003 issue of IPMBA News.


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IPMBA News
583 Frederick Road, Suite 5B
Baltimore, Maryland 21228
PH: 410-744-2400
FAX: 410-744-5504

E-MAIL: ipmba@aol.com

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